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FAQs

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Do I have to pay?

Absolutely not! Our trip generator is completely free to use, and no credit card information is required. Costs only apply if you decide to book your customized trip with us.

Why should I sign up?

By creating an account, you gain access to exclusive features such as saving your trip preferences, receiving personalized recommendations, and accessing special discounts and promotions.

I have signed up with my email but can’t log in anymore

If you have signed up just with your email (and not a Google, Apple or similar account), you will receive an email from us with a link. Click this link and you will be logged in automatically. If you still have issues, please contact us.

How does Epic Trips ensure fair and sustainable tourism?

We are committed to promoting fair and sustainable tourism practices. We work closely with local communities and businesses in certain destinations to ensure that our trips benefit the destinations we visit. We prioritize ethical interactions, support local economies, and promote environmentally conscious choices throughout our offerings.

What if I have specific travel requirements or special requests?

Feel free to contact us if you have specific wishes and we will be happy to help you out. Contact Us


What payment methods are accepted?

We accept Visa and MasterCard for all bookings.

Is my payment secure?

Your security is our top priority. We employ advanced encryption and security protocols to ensure your financial information is protected.

Can I make changes to my itinerary after booking?

Your travel plans can change, and so can your itinerary with us. Please be aware that while we accommodate modifications, they may incur additional costs based on the services cancellation policies.

Is travel insurance included?

Travel insurance isn’t included but we strongly recommend it.

Who can I contact for assistance during my trip?

Our customer support team is here to help you anytime. Contact us at service@epic-trips.com for any assistance during your journey.

How are special requests handled?

We strive to accommodate all your needs. Please submit any special requests in the field below and we will do our best to fulfill them.


What is the Ventura Conservation Project?

We dedicate 1% of our revenue towards environmental protection. From 2024, V Social will begin setting up its own conservation project, working together with local people. We firmly believe that conservation can be impactful and long-lasting, but that it is only truly effective when done together with people living in the territory.

Travel relies on natural resources and is deeply connected with nature and wildlife. Therefore, responsible and sustainable travel has to include conservation efforts and true care for the places we travel to. The V Social Foundation’s conservation project is an initiative that works with local people to give them ownership of their territory, protect the environment through reforestation and regeneration efforts, and empower the community by handing them over control of the project within five years.

We aim to develop a model that contributes to climate protection, adapts to local conditions instead of harming them, and empowers local people to take over the project in the future. The goal is that this model can be replicated and create a snowball effect among the communities we work with and the destinations we travel to, making travel a true force for good.



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