Short summary of our terms and conditions
You can find the full terms and conditions of Epic Trips in the PDF document General Terms and Conditions. For the purposes of these Terms and Conditions, Epic Trips will be referred to as "Ventura".
T&C | The most important points
Registration and confirmation
By registering for a trip (booking), the traveler makes a binding offer to Ventura to execute a package travel contract for the specified persons. The contract is executed upon receipt of the travel confirmation (declaration of acceptance) from Ventura. Upon or immediately after execution of the contract, Ventura will send the traveler a travel confirmation on durable media.
Generation of an unbinding trip in one or multiple countries. Ventura is not liable for the generated trips or any consequences of traveling to the generated destinations.
Full terms and conditions
General Terms & Conditions
The following General Terms and Conditions (T&C), insofar as effectively agreed, become the content of the package travel contract executed between the customer (i.e. traveler) and the tour operator Ventura Services GmbH (hereinafter referred to as Ventura) for trips of the brand Epic Trips. The T&C supplement and fill out the statutory provisions of §§ 651a et seq. of the German Civil Code (BGB) and Articles 250 and 252 of the EGBGB (Introductory Act to the Civil Code). When booking a package tour, the contractual partner of the tour operator is the traveler; in this context, it is irrelevant whether the traveler takes the package tour himself, or whether he has entered into the contract on behalf of another travel participant.
These General Terms and Conditions expressly do not apply if the traveler does not book a package tour as defined in §§ 651a et seq. of the BGB, but only individual travel services (e.g., hotel only, rental car) from Ventura or if Ventura expressly acts as a travel agent for a package tour of another tour operator or individual travel services (e.g., flight only) or associated travel services as defined in § 651w of the BGB and separately and unambiguously informs the traveler of this before booking. In these cases, the General Terms and Conditions of Travel / Terms and Conditions of the brokered package tour operator or service provider shall apply, provided that these have been effectively included.