Terms

General Terms & Conditions

The following General Terms and Conditions (T&C), insofar as effectively agreed, become the content of the package travel contract executed between the customer (i.e. traveler) and the tour operator Ventura Services GmbH (hereinafter referred to as Ventura) for trips of the brand Epic Trips. The T&C supplement and fill out the statutory provisions of §§ 651a et seq. of the German Civil Code (BGB) and Articles 250 and 252 of the EGBGB (Introductory Act to the Civil Code). When booking a package tour, the contractual partner of the tour operator is the traveler; in this context, it is irrelevant whether the traveler takes the package tour himself, or whether he has entered into the contract on behalf of another travel participant.

These General Terms and Conditions expressly do not apply if the traveler does not book a package tour as defined in §§ 651a et seq. of the BGB, but only individual travel services (e.g., hotel only, rental car) from Ventura or if Ventura expressly acts as a travel agent for a package tour of another tour operator or individual travel services (e.g., flight only) or associated travel services as defined in § 651w of the BGB and separately and unambiguously informs the traveler of this before booking. In these cases, the General Terms and Conditions of Travel / Terms and Conditions of the brokered package tour operator or service provider shall apply, provided that these have been effectively included.